Privacy policy

Last updated 2026-10-06

What we collect

Your email and name when you create an account; the domain you scan and the public content of that site; scan results; billing details handled by our payment provider (we never see card numbers); usage events on our site (pages viewed, scans run); IP addresses stored only as one-way hashes for security and abuse prevention. If you connect TopNamed through an AI assistant, a Shopify store or the WordPress plugin, we also store the connection (an account identifier, a store domain and access tokens, kept only in hashed or encrypted form) so we can show your results and publish fixes you approve.

Why

To run scans, generate and publish your fixes, bill you, send your weekly report, detect abuse, and improve the product. We do not sell personal data. Your site content is never used to train AI models.

Who processes it

Trusted infrastructure, payment and email providers under contract with us, and the AI assistants we query with generated questions: ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews, Copilot, Grok and Amazon Rufus, as they become available. Questions sent to AI assistants never include your personal data. Card payments are processed by Stripe; we never see card numbers.

Retention and deletion

Account data is kept while your account exists. Delete your account from the account page; data is removed within 30 days. Free-scan results are kept for 90 days. If you uninstall the Shopify app, we remove the stored access credentials immediately and delete the store's record within 30 days.

Your rights

Access, correction, export and deletion on request. EU and UK residents have rights under GDPR; California residents under CCPA. Write to info@topnamed.com from your account email.

Cookies

Session cookies for sign-in, a language preference, a partner referral cookie (60 days) when you arrive from a partner link, and anonymous usage analytics.

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