Terms of service

Last updated 2026-10-06

What TopNamed does

TopNamed checks how AI assistants answer questions about your business, prepares improvements built only from your own website, publishes them with your approval, and reports weekly. We improve the odds that AI assistants name your business. We do not and cannot guarantee any ranking, citation, traffic or revenue outcome.

Your account and content

You must own or be authorized to modify the site you connect. Everything we generate is built from your site's content and belongs to you, including after cancellation. You are responsible for reviewing content before publishing it, and for compliance with the rules of any platform or regulator that applies to your business.

Billing

Plans are billed monthly or annually in advance through Stripe, or through Shopify Billing if you subscribe from the Shopify App Store. You can cancel at any time from your account page; access continues to the end of the paid period. Payments already made are not refunded; see the cancellation policy. Your statutory rights are not affected.

Acceptable use

No scanning of sites you do not own without authorization, no abuse of the free scan, no reselling without an Agency or API plan.

Figures on our website

The “60,000+ businesses in our network and growing constantly” figure on our homepage is a count of business records held by our agency, which grows over time. It is not the number of scans run on TopNamed and is not calculated live from scans. The “buyer questions put to AI assistants” figure is the 80,000+ questions our agency has put to AI assistants for its clients plus the questions asked by scans run on this site. Other scan statistics shown on the site are calculated from scans run on this site.

What to expect

TopNamed works. How fast it works depends on your market: the size of your industry, your region, how saturated the answers already are, and how much your site gives AI assistants to work with. Some businesses see new mentions in the first weeks; crowded markets take longer. Results compound as fixes are published and rescanned, so we recommend using TopNamed continuously for at least twelve months to see considerable, lasting results. Your weekly report shows the movement at every step.

Updates to the service

We improve the scans, the fixes and the assistants we check on an ongoing basis. Updates are included in every plan. Where an update changes how your fixes are published, you keep control over what goes live.

Limitation of liability

AI assistants are operated by third parties and change without notice; we have no control over their answers. To the fullest extent permitted by law, TopNamed is not liable for indirect, incidental or consequential losses, including lost profits or lost business, and our total liability for any claim is limited to the fees you paid to us in the twelve months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

Contact

Questions about these terms, your account or billing: info@topnamed.com. We reply within one business day.

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